Barometer of the digital maturity of mid-sized companies

Paris, 7 February 2018 – Apax Partners and EY, with the support of the Meti (Association of French SMEs) have published the second edition of the Barometer on the digital maturity of mid-sized companies. Based on a survey carried out on 151 French mid-sized companies in October 2017 by the CSA institute, this barometer provides an overview of digital maturity among mid-sized companies in France.

Key takeaways:

– 94% of French SMEs consider digital transformation as important or very important

– Respondents qualified the levels of their companies’ digital maturity:

  • 5% stage #1 (first thoughts)
  • 34% stage #2 (first concrete initiatives launched)
  • 46% stage #3 (initiatives established and results observed)
  • 13% stage #4 (digital integrated in products and services and digitalization of internal processes realized)

– Use of social network by French SMEs

  • 74 % use LinkedIn
  • 70 % use Facebook
  • 56 % use YouTube
  • 50 % use Twitter

– 50% of respondents have a CRM tool

– Future investments will be allocated in priority to improving customer experience (56%) and cybersecurity (55%)

– 26% of French SMEs have handed over their digital transformation to their Chief Digital Officer.

« In 2017, the awareness is real and half of the CEOs have decided to lead directly the digital transformation project of their company. This study also outlines the heterogeneity of the French SMEs landscape. The leading group is mainly composed of larger SMEs and those of the Retail sector. Across all sectors though, 94% of CEOs surveyed consider digital as a powerful value creation driver. » explained Eddie Misrahi, CEO of Apax Partners.

«The results of this second edition of the barometer demonstrate the ability of French SMEs to take advantage of digital. CEOs have realized that digital transformation is a global company project that goes beyond the IT department. This change of mindset should open up new horizons for French mid-cap companies, with a positive impact on the entire economy. » explained Pierre Jouanne, Partner at EY.

Eddie Misrahi, Chairman of Apax Partners and Pierre Jouanne, Partner at EY, responsible for the entrepreneurs market, are available to offer you their insights on the issue and comment on these results.

>> See the study 

Apax Partners
@ApaxPartners_FR ‏

Apax Partners is a leading private equity firm in Europe. With 45 years of experience, Apax Partners provides long-term equity financing to build and strengthen world-class companies. Funds managed and advised by Apax Partners exceed €3 billion. These funds invest in fast-growing small and mid-market companies across four sectors of specialisation: TMT, Consumer, Healthcare and Services.


EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

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